Complaint desk
Tell us when we get it wrong
COAST is a people-centred organisation committed to being accountable to its stakeholders. Your complaint helps us improve the way we work.
Hotlines
Call us directly
- Complaint boxes in every COAST office
- Whistle-blowing policy
- Concerns about sexual exploitation, abuse or harassment (PSEAH) can be raised in confidence
- Recognised as a Safeguarding Champion by Start Fund Bangladesh in 2025
If someone is in immediate danger, call the national emergency number 999 first.
Write to the complaint desk
You may stay anonymous. Leave contact details only if you would like a reply.